At Cupid Boutique we understand and respect your need for absolute privacy. Which is why we protect your personal information and never share or sell the information you trust us with. To help you use our website and to make a purchase, we may ask for some personal information from you like your name, email address, postal code and other such information which helps us identify you. All this is required so we can provide you with better services, like customized suggestions based on your last purchase and similar items that you like. We provide you with safe and secure transactions and convenient browsing options to provide you with a happy and convenient user experience.
In keeping with the queries we get from our customers regarding Privacy and Safety, we have attempted to answer the most common questions posed. Please go through the questions below. We hope these will be able to answer your doubts. If they don't, please don't hesitate to get in touch with us at 416.213.1233.
Do I have to create an account before I start buying? Or can I buy anonymously?
While you can surf our website anonymously, and choose products to buy, your Username and Password will be required to make an actual purchase. You will be asked to create an account once you decide to make a purchase from Cupidboutique.com. The Username and Password open an account with us, and you can manage your purchases, Reward Points, Wishlists, Orders, Subscriptions etc. from your account.
What information do you need from me? Will you store my information?
To provide you with seamless services and a wonderful user experience, we at certain times need to collect some personal information from you, which include but is not limited to your name, postal address, email address, credit card information, etc. Once you register your account with us, you will be ready to shop using your Username and Password. These are valid until the time you choose to deactivate your account.
While we store your Username, Password and addresses for future transactions, we DO NOT store your credit card information.
Why do you need my email address?
We ask for your email address so that we can communicate with you efficiently. When you place your order with us, we keep you informed about processing and shipping your order at every step. This is where your email address comes handy. We DO NOT share your email id or sell it to any 3rd party, so your information is absolutely safe with us.
We also use send newsletters periodically to your email address, should you choose to subscribe to the same. Our newsletters contain information about discounts, deals, new product launches and much more.
Is it safe to use my Credit Card on your site?
Yes, it is 100% safe to use your Credit Card on our site to make purchases. We use safe and secure networks which encrypt the information you provide. This information is not stored anywhere in our website or on our servers. This is the same level of security that banks and financial institutions provide us.
What are cookies? Why do they need to be saved on my computer/browser?
Cookies are small pieces of information files that are stored by our website on your computer or your browser. This helps us to identify you when you come back to our website and enables us to provide you with better user experience. These help us in remembering certain things like your preferred location or language, so we can offer a more customized experience to you. We do not share this information with anyone else, so your transactions are completely safe with us.
How will you protect my identity when you ship me the products I bought?
We understand that you may not want others to know what products you bought for your personal use. Keeping that in mind, we ship to your mail address products packed in plain unmarked boxes so your purchase remains discreet. Only your name and mailing address is mentioned on the outside of the box.