Shipping & Returns
Shipping is currently done through Canada Post on a flat rate basis. Shipping to anywhere in Canada $9.99 and U.S. is $16.99.
We offer free shipping on orders over $49 delivered within Canada only. USA shipping for orders of any amount will be $16.99.
PLEASE NOTE: There is no shipping of products on weekends.
Orders will be shipped the same business day (Monday - Friday) or the following business day if the order is placed on a weekend. It will take 3 -7 business days depending upon the destination location.
All shipping times are subject to delays from Canada Post as per their terms.
Shipping to US & Internationally
Delivery service may vary to the United States due to the customs and duties of USA. If there are any duties or customs, it will be the responsibility of the receiver.
Orders are packed in plain unmarked boxes. Your privacy is guaranteed. We do not sell or share your e-mail address or personal information with other companies.
Out of Stock Items
Items not in stock at our main warehouse will be checked for availability in our Retail Stores. If unsuccessful, you will be notified via email. At this time, we may suggest other suitable items of a similar nature for replacement of the original product requested. Credits or back orders can also be discussed at this time.
Refunds and Returns
Due to the nature of the products we sell, we do not accept any returns. The products are tested by 2 people before they are shipped out to ensure that they are functional and working. All refused packages are subject to 50% restocking fee.